Privacy Policy

Privacy Notice for Website Users

trichogramma.bg

Last updated: 20.03.2022

“ORGANIC INVEST BIO PROTECTION Ltd (the “Company”, “we” or “us”) takes responsibility for the security of your personal data. This privacy notice is to inform you what personal data we collect on registered and unregistered users of the https://trichogramma.bg website (the “website” or “platform“), why we collect it, with whom we share this information and what your rights are in relation to the processing of your data.

Please read this notice carefully as it provides important information about how and why we use the data we receive from you when you visit our website.

  1. Data about us

“ORGANIC INVEST BIO PROTECTION” Ltd , with registered address. LTD. BG206399323 and UIC: 206399323. Under the General Data Protection Regulation (GDPR), we act as a Data Controller when we collect, store and use data obtained from visitors and registered users of the platform administered by us https://trichogramma.bg.

  1. What data do we collect?

– Unregistered users: when you visit our website, we automatically receive certain data that does not directly identify you, including:

  • The IP address of the device from which you access the website;
  • Browser, language settings, end device type and operating system;
  • Statistics on pages visited on the website;
  • References for the referring site;
  • Number of clicks, date and time;

Data obtained from session and functional cookies according to our cookie policy (link)

– Registered users: for users who have opted in to register on the platform and receive news and newsletters from https://trichogramma.bg, we collect an email address. We may also collect for legal entities and:

  • E-mail address
  •  Address for correspondence

Inquiry: for users who have sent an inquiry via the contact form, we collect and store the content of the messages and correspondence.

  1. Purposes and basis for processing

Based on our legitimate interest as the owner of the website, we collect the above data from visitors for the purpose of:

  • ensuring the reliable and secure operation of the platform and detecting technical problems and malicious activities;
  • better visualisation and increased functionality of the platform;
  • measurement and statistical analysis of the website’s traffic, information effectiveness and usability;
  • development and improvement of the quality of services provided through the platform.

If you have consented to register on the Platform, we will use your data for direct marketing purposes, allowing us to send you newsletters and updates from https://trichogramma.bg. In all cases, registered users have the right to opt-out of receiving newsletters at any time by clicking the “unsubscribe” button in the messages we send or by sending us an e-mail with such a request to the contact address listed in section 9 below.

If you have sent us an enquiry via email, we will use your data to respond to your enquiry based on our legitimate interest or for the purpose of entering into a contract. In case the enquirer is a representative of a legal entity, we may also use the contact details for direct marketing purposes, as long as there is a link to the enquiry made on the basis of our legitimate interest in comprehensive service and business development. You have the right at any time to unsubscribe from receiving newsletters by clicking the “unsubscribe” button or sending us an e-mail with such a request to the contact address indicated in section 9 below.

  1. If you do not provide us with the data we require?

Providing the above information is voluntary and entirely up to you. Your refusal to provide the information required to register you as a user or send us a message will prevent us from registering you or responding to your request.

  1. Who do we share data with?

“ORGANIC INVEST BIO PROTECTION Ltd. protects the confidentiality of your personal information and does not disclose your personal data to third parties, except with your consent and in cases permitted by law. Subject to guaranteed protection and security measures, disclosure is possible with other companies part of our corporate group or with our service providers in order to ensure the smooth functioning of the platform (e.g. with hosting providers, statistical analysis via Google Analytics, sending marketing messages via Mailchimp, etc.). In this case, the service providers used by us are obliged to strictly comply with their contractual obligations with us and the applicable data protection legislation, including by taking the necessary measures to protect the confidentiality of your personal information.

“Cookies” and internet tags

We may collect and process information about your visits to this website, such as the pages you visit, the website you come from and some of the searches you perform. We use this information to improve the content of the site and to gather aggregate statistics about individuals who use our site for internal purposes in connection with market research. In the process, we may install cookies that collect information about the user’s domain name, your Internet service provider, your operating system, and the date and time of access. “A cookie is a small piece of information sent to your browser and stored on your computer’s hard drive. Cookies do not harm your computer. You can set your browser to notify you when you receive a cookie, which will allow you to decide whether or not you want to accept it. However, we would like to inform you that if you do not accept cookies, you will not be able to use the full functionality of your browser software. We may also receive services from third parties who assist us in collecting and processing the information described in this section.

These tags/cookies are placed both in online advertisements that lead users to this site and on various pages on this site. We use this technology to measure visitor response behavior to our sites and the effectiveness of our advertising campaigns (including how many times a page is opened and what information is viewed), and to evaluate your use of this website. Using these tags/cookies, the third party partner or web analytics partner may collect data about visitors to our and other sites, produce reports for us about website activity, and provide other services related to website and internet usage. These partners may provide the information collected to others if there is a legal requirement to do so or if they engage others to process information on their behalf.

Google Analytics

“Google Analytics is a service offered by Google Inc. that compiles detailed statistics about a website’s traffic and traffic sources and measures user-to-customer (conversion) and sales levels. “Google Analytics uses cookies stored on your computer to analyse how users use our website.

Google will use the information generated by the cookies on our behalf for the purpose of evaluating the use of our website, compiling reports on website activity and providing us with these reports for analysis purposes.

We use Google Analytics cookies to get an overall view of visitor habits and volume and to help improve the overall experience of our website. You can refuse the use of cookies by selecting the appropriate settings in your browser. You can also prevent Google from collecting and using data (cookies and IP address) by downloading and installing the browser plug-in available at https://tools.google.com/dlpage/gaoptout?hl=bg#. You can disable the use of Google Analytics by using the disable Google Analytics link. This link creates an opt-out cookie that prevents further processing of your data. For more information about Google Analytics cookies, please see Google’s help pages and privacy policy:

  • Google’s Privacy Policy
  • Google Analytics Help pages.

Google may transmit this information to third parties where it is legally obliged to do so or where a third party processes data on Google’s behalf. Google will not, under any circumstances, combine or associate your IP address with other data held by Google.

By using our website, you consent to the processing of any personal data that Google may collect about you in the manner or for the purposes set out above.

Social networks

The website allows cookies of third-party social networks (e.g. Facebook, YouTube, Twitter, LinkedIn). This allows the user to share content from the website on social networks. These third parties may use cookies for their own purposes. has no influence on how these social networks use your data. For more information about the cookies set by social networks, please refer to their own privacy and cookie policies.

Advertising cookies

Advertising cookies will remember your product and page preferences and that you have visited the website in the first place. We aim to provide you with advertisements that are relevant to you and according to your interests on other online platforms, if any, based on your visits and browsing behaviour on our website and other third party websites. Based on these interests, we develop a segmented profile and then tailor the content and advertisements on our website for different customer groups. Third parties who set cookies through our website may also try to understand your interests in this way, and this information may also be used to present content or advertisements that are more likely to be of interest to you on websites other than https://trichogramma.bg. In this case, information about your current visit to the website may be combined with information from previous visits to websites other than ours. These advertising cookies are also used to limit the number of times you see an advertisement and to measure the effectiveness of advertisements.

The cookies we use are:

  • _fbp – Used by Facebook to deliver advertising products in real time
  • _sharethis_cookie_test – Checks if cookies are enabled
  • _gat – Limits the information that is collected on high traffic sites
  • PHPSESSID – A cookie that allows a user to stay logged in while viewing different pages
  • _gid – Cookies that measure visits anonymously
  • _ga – Analytical cookies that measure visits anonymously
  • _icl_current_language – Cookies used to determine browser language
  • _unam – Cookies used to count the number of clicks and shares on the website
  • _stid – Cookies used to track shared content
  • fr- Cookies for personalized advertising

If necessary, we may additionally use the following cookies:

  • _dc_gtm_UA-* Analytical cookies that measure visits anonymously
  • _gat_UA-*Analytical cookies that measure visits anonymously
  • SC_ANALYTICS_GLOBAL_COOKIE – Used for the server side of the analytics and content customization
  • c_user, datr, fr, locale, pl, presence,sb, wd, xs – Facebook Connect cookies for age gate functionality and personalized advertising

IDE, NID – Google cookies such as NID and SID to personalize ads according to Google properties such as Google Search. For example, remembering your most recent searches, your previous interactions with advertisers’ ads or search results, and your visits to an advertiser’s website. This helps to display personalised ads on Google. Cookies may also be used for advertising that is served on the web. One of the main advertising cookies on non-Google sites is called “IDE” and is stored on the doubleclick.net domain.

  • Facebook remarketing pixel – Facebook pixel for measuring conversions and/or retargeting on Facebook
  • MediaMath pixel – MediaMath pixel to collect information about actions taken by visitors to the site and target ads based on user interests
  • Google DoubleClick – Google DoubleClick, Google Marketing platform & Google Ads cookies to measure and improve the effectiveness of marketing campaigns and improve targeting.
  • Where there is a legitimate need, we may also share your data with third parties in order to enforce the Platform Terms of Use or to protect our legitimate interests and rights.

Your data is not exported outside the European Union/European Economic Area except for the purpose of direct marketing to send newsletters from MixPanel based in the USA. They are EU-US Privacy Shield certified and provide an adequate level of protection for your personal information that is equivalent to the General Data Protection Regulation.

  1. For how long do we keep the data?

We retain your personal data for no longer than is necessary to achieve the specific purposes for which it was collected, after which we destroy it securely. Your data is kept for the following periods:

  • Cookie data – for the period of saving the respective cookie
  • Data on unregistered website visitors – up to 1 year from the visit
  • Registered website visitor data – until consent to receive marketing communications is withdrawn
  • Visitors who have sent an enquiry – up to 1 year, unless the data is stored on another basis, for example in the case of a contract.
  1. Security measures

Your data is stored under technical and organizational measures that ensure its protection, including the use of secure servers in the European Union, technical, software and anti-virus protection, communication and computer network protections, limited access to data only to authorized and trained employees, privacy policy and security procedures that we regularly review and revise as necessary, etc.

  1. What are your rights?

You have certain rights in relation to your personal data, including:

– Access to information: this right enables you to obtain a copy of the personal data we hold about you and information relating to processing.

– Rectification: this right enables you to ask us to correct any incomplete or inaccurate information about you. We ask that you always notify us promptly of any changes to your personal information so that we can keep it accurate and up to date.

– Erasure: this right enables you to request that we erase your personal data where we have no valid reason to continue processing it, e.g. if the purpose for which the data was collected has been achieved or the processing was unlawful.

– Objection to processing: where we rely on legitimate interests as a basis for processing, you may object to that processing on grounds relating to your particular situation. You also have the right to object where the processing is for direct marketing purposes or your data is processed for statistical purposes.

– Restriction of processing: this right enables you to request that we temporarily suspend the processing of your personal data if, for example, you wish us to establish the accuracy of the data or the reasons for its processing.

 portability: this right is limited to cases where the data is processed in an automated manner and is provided to us by you on the basis of your consent or for the purpose of the performance of a contract, giving you the opportunity to request that we provide your data stored in electronic form to you or to a third party.

– Right to lodge a complaint – If you believe that any of your rights have been violated, you have the right to lodge a complaint with us and/or the supervisory authority, the Personal Data Protection Commission:

Data Protection Authority

The main supervisory authority is:

Data Protection Commission

Address. “Tsvetan Lazarov” 2

Tel. +359 2 915 3580 Fax +359 2 915 3525

Website: http://www.cpdp.bg/

  1. Contact

If you have any questions about this privacy notice or if you wish to exercise any of your rights as a data subject, you may contact us by e-mail: office@trichogramma.bg

or to the address. BULGARIA, Municipality of Lovech, 2 Mestnost Zad Baira Street

  1. Changes to the notification

We may update this notice at any time by informing you promptly on the website.